Freelance Project Manager

My name is Chris Thompson and I am a Freelance Project Manager, specializing in ecommerce delivery. Professionally, I have 18 years of experience in project management, delivering more than 100 projects on time, within scope, and within +/- 10% of budget. Academically, I have a Bachelor of Science degree in Project Management and a Master of Science degree in Internet Marketing. I am also a certified Project Management Professional (PMP).

Contact

christhompsonpmp@icloud.com

303-746-5532

Project Management Professional (PMP®)

Project Management Institute

Earned September 26, 2015

Expires September 26, 2027

Certification ID: 1850136

How I Deliver

Skillset

End-to-End Delivery Ownership: Scope → Design → Build → Launch → Optimization

eCommerce Platforms: Shopify, Salesforce Commerce Cloud (SFCC), Adobe Commerce (Magento)

MarTech & CMS: Salesforce Marketing Cloud, Adobe Experience Manager (AEM), Sitecore, WordPress, HubSpot, Klaviyo

Methodologies: Agile, Scrum, Waterfall, Hybrid

Project Control: Integration, Scope, Time, Cost, Quality, Resource, Communication, Risk, Procurement, and Stakeholder Management

Tools: Jira, Confluence, Smartsheet, Asana, MS Project, Google Workspace

What I Have Delivered

Experience

Senior Technical Project Manager
July 2025 - December 2025
- Led multi-brand site redesigns (Bellacor, Canada Goose, Home Depot, Solo Stove), improving UX and modernizing digital storefronts.
- Delivered SFCC landing page ecosystem for Brooks Running, enabling faster campaign launches and marketing agility.
- Directed Shopify feature development across 5+ brands, increasing platform capability and scalability.
- Managed budget ranging from $20K–$250K projects.
eCommerce Technical Project Manager
July 2024 - June 2025
- Delivered global payment integrations (Amazon Pay, Google Pay, Kakao Pay, Naver Pay), expanding international checkout capabilities and improving conversion.
- Led HEYDUDE.com redesign and platform migration (Shopify → SFCC), modernizing architecture and supporting long-term growth.
- Launched Adobe Commerce platform in India, enabling entry into a new market.
- Managed budgets ranging from $100K–$1M+.
Senior Project Manager
Apr 2023 - Dec 2023
- Delivered SFCC feature enhancements for Helzberg Diamonds, improving customer experience and site performance.
- Implemented Salesforce Marketing & Sales Clouds, enabling integrated customer journeys and CRM alignment.
- Led end-to-end digital platform builds, including WordPress deployment for Sompo Horizon.
- Managed budgets ranging from $100K–$1M+.
Senior Project Manager
Sep 2019 - Mar 2023
- Directed full-scale Adobe Commerce builds for major brands (Bungie, Moroccanoil, REP Fitness), delivering scalable eCommerce ecosystems.
- Led Shopify Plus builds and migrations (Buffalo Jeans, Hervé Léger, Image Skincare), improving speed-to-market and platform flexibility.
- Delivered AEM + Adobe Commerce integration for Trex, enabling unified content and commerce experience.
- Oversaw app integrations (Ordergroove, Splitit), enhancing subscription and payment capabilities.
- Managed portfolios up to $1.5M, balancing scope, budget, and delivery timelines.
Senior Project Manager
Feb 2019 - Aug 2019
- Led $1.2M AEM implementation for David’s Bridal, delivering a scalable content platform to support digital growth.
Project Manager
Sep 2017 - Feb 2019
- Delivered Adobe Commerce builds and redesigns, improving site performance and customer experience. Managed budgets ranging from $500K–$1M.
Project Manager roles across Focus on the Family, Parallel Path, Group Publishing, and Coalfire.
- Built foundation in digital delivery, stakeholder management, and enterprise project execution.

How I Learned to Deliver

Education

University of Colorado at Boulder
Graduated in 2008
Full Sail University
Graduated in 2010 as the Valedictorian

Proof That I Can Deliver

“During my eleven-year career, primarily in agencies, I've had the opportunity to work with numerous project managers; Chris stands out as the best among them. His genuine empathy and extensive experience in successfully launching complex eCommerce projects set him apart. Chris possesses a deep understanding of how to balance client expectations while adhering to both budget and schedule constraints. As a frontend lead, working with Chris as my project manager was a true asset; he adeptly handled client inquiries and provided a buffer for the backend lead and me to concentrate on the work at hand. Any organization would be fortunate to have Chris on their team, as his one-of-a-kind expertise, charming nature, and rugged good looks make him an invaluable asset. I sincerely envy the next company that has the pleasure of working with him.”

Joshua Romero
"Chris stepped into our agency during an exceptionally busy, high-pressure period when workloads were heavy and several team members were on leave. He brought immediate stability by working efficiently, learning our systems quickly, and supporting the team with genuine kindness and empathy. He built strong rapport with clients and integrated seamlessly into our processes. Anyone who has the opportunity to work with Chris will be better for it, and I recommend him wholeheartedly."

Manny Berkal-Sarbit
"I had the pleasure of working with Chris on several large-scale enterprise integrations at Crocs Inc. He brought valuable agency experience to the client side, effectively managing both internal teams and external agencies to drive daily outcomes. Chris is a highly organized and proactive project manager who communicates well across diverse stakeholders while keeping leadership aligned and informed. As a contractor, he quickly built strong relationships, learned internal processes, and ensured seamless project delivery without disruption. His adaptability, professionalism, and persistence make him a strong asset to any team."

Kevin Rigard
“Chris is a great PM. Three things make Chris a good fit as a project manager for any org. 1. Chris received rave reviews from our mutual client. In private client 1:1s, they spoke glowingly about how they looked forward to calls with Chris. They praised Chris’s ability to steer delivery. 2. Chris delivered multiple projects under budget. It’s very rare for project managers to do this. We were able to repurpose these dollars into new service lines and grow the client relationship. 3. Chris and I personally got along very well. There is natural tension baked in between client services and project management. Chris managed that tension very well. He was proactive. He prepared well for internal calls. He was a great partner on our mutual client. "

Josh Ganim
"I had the pleasure of working with Chris on several projects while at Rightpoint. He has great leadership skills and has always worked hard to keep our projects on track while also maintaining great relationships with our clients. Projects that Chris led were always highly organized due to the efficient processes that he implemented from start to finish. His ability to effectively manage timelines, resources, and other dependencies even when faced with unexpected roadblocks always ensured that a great final product was delivered. Chris' approachable and empathetic leadership style also helped cultivate a positive environment for the rest of our team to succeed in. He placed a high value on the human aspect of our work, ensuring that all team members felt heard and valued. He brought about high-quality work but never at the expense of the team's wellbeing."

Alexander Lyon
"During our time at Rightpoint, Chris and I worked together on several complex projects. And within our matrix organization, Chris was also responsible for some of my direct reports. I've worked with many project managers. Chris stands among the best of them. When he says he's on it, consider it done...on time and on budget. It was always a pleasure to work on projects led by Chris. His presence gives peace of mind. As a leader, Chris is highly empathetic and supportive while holding everyone to the highest of standards. He empowers all team members and proactively removes blockers. When necessary, Chris does not shy away from having difficult conversations. He leads with both his head and his heart. I hope I'll be lucky enough to work with Chris again."

Donn Durante
“As a developer I've had many amazing project managers in my career, but while all of them are great at delivering projects I can only say Chris is the most joyful manager I've ever had the pleasure of working with. He delivers top-notch projects while making sure every member of his team feels valued and appreciated. His openness and honesty bring a sense of community to every project we've collaborated on. I can't speak highly enough of Chris as a leader, colleague, and friend.”

Liv Martens
"I had the privilege of working alongside Chris on a recent project, and I couldn't be more impressed with his professionalism. Chris is not only a skilled collaborator but also a genuinely kind and helpful individual. Chris's friendly and approachable nature made working with him a true pleasure. He is not just a colleague; he's a supportive teammate who fosters a positive and collaborative atmosphere."

Minahil Ashfaq
"Chris and I worked together on a project for a client over the span of several months. I was brought onto the project from another group midway through the project, and Chris helped me get up to speed and make me feel at home with the team. His leadership and endless optimism resulted in an amazing product and a thrilled client. I would love to have an opportunity to work alongside Chris again."

Andrew Rindfleisch
"We brought Chris in during a hectic season, and he immediately became someone we could count on. He adapted quickly, kept everyone aligned, and handled shifting priorities with ease. Beyond the organization and follow-through, Chris brought a level of warmth and steady reassurance that made even the toughest weeks feel lighter. He’s not just great at managing projects—he’s genuinely great to work with."

Tony Yu